Privacy Policy
This policy explains what cjgserve.com collects when you request an estimate, why we collect it, and what happens to it. CJG Serve LLC runs this site.
What we collect
When you send the estimate form, we receive:
- your name and phone number (required)
- your email address, if you give one
- what you tell us about the job
We don't use tracking cookies, advertising pixels, or analytics on this site.
Why we collect it
Only to reply to your request and prepare your estimate. We don't sell your information, share it for marketing, or add you to a mailing list.
Where it goes and how long we keep it
Your request is stored in our private customer system, which only our team can open, behind a password and a second sign-in step. We get an email saying a new request arrived, but your details stay in the system, not in the email. A request that doesn't become a job is deleted automatically after 90 days. If you become a customer, we keep what we need to do the work and bill for it.
The chat assistant
When it's switched on, the "Ask Servi" chat is an automated assistant, not a person. What you type in it is sent to Anthropic, the company that provides the AI model, to write each reply. We don't save chat conversations: they stay in your browser tab and are gone when you close it. We keep only a monthly count of how much the assistant was used, with no messages in it. Please don't type contact details, card numbers or passwords in the chat; if you'd like an estimate, the assistant opens the estimate form, which is where your details go.
Services we rely on
- Cloudflare hosts this site and sends our notification emails.
- Supabase stores requests and customer records in a database in the United States.
- Cloudflare Turnstile checks that a form submission comes from a person, not a bot.
- Anthropic provides the AI model behind the chat assistant and processes chat messages to write replies.
- Google Fonts serves the typefaces this site uses, so your browser contacts Google when the page loads.
Your choices
To see, correct, or delete what you sent us, email chris@cjgserve.com or call 854-202-4714.